Question
TSPi
US
Last activity: 14 Mar 2024 3:30 EDT
2 level of child cases in pega
Hi Team, I have a requirement where I need to create 2 level of childs For Ex: A
/ \
B1 B2 / \
C1 C2
\ /
Hi Team, I have a requirement where I need to create 2 level of childs For Ex: A
/ \
B1 B2 / \
C1 C2
\ /
Case Resolved My question: Can pega Case management supports to create C1 and C2 as child cases to already a child case B1
Accepted Solution
Updated: 21 Mar 2024 10:33 EDT
Pegasystems Inc.
CA
Yes, this is feasible based on your requirements. If I understand the requirement correctly, please find the details
A - Top Parent
B1, B2 are child cases to A case
C1, C2 are child cases to B1 case
Maantic Inc
IN
I'm assuming your requirement is that to create C child case from parent case A? If that is so then it is possible to do. In the parent case A's pyDefault, both the child case B,C classes are to added in the Child Case Types section. Similarly in the pyDefault of child case B, the class of child case C is to be added in the Child Case Types section.