Case archival and deletion
We have a requirement to delete cases which are 5 years old from the case creation date, due to GDPR. When checking the PDN articles for Pega versions after 8.6 its the case type archival that could be seen as the solution. Checking on this, looks like the main eligibility for the archive/delete is depended on the number of days that the case was in resolved status, can this criteria be changed ? or going on a custom solution should be the way ? ( job scheduler)