Question
IBM
CN
Posted: Feb 24, 2024
Last activity: Feb 24, 2024
Last activity: 24 Feb 2024 8:23 EST
Solved
how to attach email sent by an action set to case
scenario:
Inside a section, after a button is clicked, an email is sent out by an activity.
The mail can be delivery normally, however we would like to let this mail attached in current case, may I know how?
for those mails sent outside flow action, they can be attached to case normally.