Posted: 18 May 2016 14:00 EDT Last activity: 6 Oct 2016 12:13 EDT
Select and attach emails sent previously from Pega 7 into a new email that is being sent out by the system.
Our customer has a requirement to select and attach previously sent emails from PRPC into a new email that is being sent out. The previously sent emails may include references to pdf invoices that are stored in an external document mgmt repository. The requirement is to be able to select previously sent emails and include the pdf attachments that were previously sent in those emails. (This could be accomplished by requiring the user to explicitly select which invoices they would like to reattach, so that the system doesn't have to figure it out).