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Question

 Amey Gawde (AmeyG762)
Anthem,Inc

Anthem,Inc
US
AmeyG762 Member since 2015 2 posts
Anthem,Inc
Posted: Sep 26, 2019
Last activity: Sep 27, 2019
Posted: 26 Sep 2019 14:35 EDT
Last activity: 27 Sep 2019 6:22 EDT
Closed

Hide Case type creation

Hi,
We have a requirement where create case and following flows shouldnt be displayed to one type of access group but they should be displayed for the rest,
Can you suggest, how can i hide case creation from UI for that one access group.
I am using 8.2

***Edited by Moderator Marissa to update platform capability tags****

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Case Management

Posted: 5 years ago
Posted: 27 Sep 2019 1:45 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello

I guess you could also be stopping (instead of hiding) the creation with a simple error message like:"You are not authorize" with a simple WHEN on the AccessGroup name.

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