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Question

 Udhayachander Gopalaswamy (UdhayachanderG7215)
Homeserve Membership Ltd

Homeserve Membership Ltd
GB
UdhayachanderG7215 Member since 2022 6 posts
Homeserve Membership Ltd
Posted: Mar 21, 2022
Last activity: Mar 21, 2022
Posted: 21 Mar 2022 11:16 EDT
Last activity: 21 Mar 2022 13:09 EDT
Closed
Solved

Case Type creation fails when using branch

Hi,

When I try to create a new case type, by entering the name of the case type, development branch and ruleset, I get an error that says "Ruleset version—No unlocked RuleSet Version is available to create or update Rule-Obj-Class" followed by class name.

The ruleset specified does not have unlocked versions, but shouldn't the class be created in the branch specified? Please help me resolving this.

Thanks,

Udhay

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Pega Platform 7.4
Case Management

Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 21 Mar 2022 13:08 EDT
Updated: 21 Mar 2022 13:09 EDT
Udhayachander Gopalaswamy (UdhayachanderG7215)
Homeserve Membership Ltd

Homeserve Membership Ltd
GB

It appears to be a product bug in Pega.  The system validates for an unlocked ruleset version even if a branch is specified. However no rules are ultimately created in the unlocked RSV when the case type is created.

Workaround: Have an unlocked RSV when creating the case type. Lock or delete it once done.

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