Question
Vodafone
GB
Last activity: 26 Apr 2019 21:46 EDT
Group Approval
Is there any way to have a group approval on Case Types? For example depending on the customer chosen there may be 5 people to approve the case which does not have to be in order. Once all 5 people approve the case can progress and the Approvers should not be dependant on the others.
We want to ensure that we can easily configure the Approvers for each customer
***Edited by Moderator Marissa to update platform capability tags****