customize the email subject for enable approval option
When I configure enable email approval in case designer, the approver receives and email with a subject line " Case (Name Case ID) from the UserName is waiting for your approval" in Pega 7.2.1.
I would like to customize the subject line, would you please help me where I can customize the subject line?
Accepted Solution
Saturn Tech LLC DBA Saanvi Technology
US
Hawaii Medical Service Association
US
Hi Siva,
Do you have information how is the out of the box email subject configured? I do not see the email subject line in the the parameters for the notificaitons for NotifyAllAssignees . The subject parameter has "EmailApprovalSubject". I would like to know how the subject line is configured from "EmailApprovalSubject". Please see screenshot.
I can observe that the clipboard Page pyCorrPage.pySubject holds the subject line, but still not sure where it is configured. Updating as looking for a reply.
HI,
Try to save as pyCascadingGetApproval flow and change the subject lane in Get Approval via email or that assignment shape calls NotifyAllAssignees to send email. copy NotifyAllAssignees into your ruleset and into your class, and set your subject.
regards,
Siva