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Question

 Kiran Jagannath (jagannathkiranrao)
Accenture

Accenture
AU
jagannathkiranrao Member since 2021 5 posts
Accenture
Posted: May 27, 2024
Last activity: May 30, 2024
Posted: 27 May 2024 20:56 EDT
Last activity: 30 May 2024 20:41 EDT
Solved

Customize Subject and Email of PDC Event Based Notifications

Hi,

Is there a way to customize the subject and content of the email that is being sent out from PDC? I have read through PDC Notifications Doc but could not find anything that would suggest this.

 

Thanks,

Kiran

***Edited by Moderator Rupashree S. to add Capability tags***
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  • Kiran Jagannath
Posted: 6 months ago
Updated: 6 months ago
Posted: 28 May 2024 1:08 EDT
Updated: 28 May 2024 1:09 EDT
Kiran Jagannath (jagannathkiranrao)
Accenture

Accenture
AU

@SohamM95 - For the content, If the requirement is to add some custom content to the email, like for example - "Please assign this ticket to Proprietary information hidden" within the email body, is this feasible? Please can you elaborate how it is possible?

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