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Question

 Vinay Kumar (VINAYKUMAR)
hexaware

hexaware
IN
VINAYKUMAR Member since 2010 11 posts
hexaware
Posted: Oct 19, 2017
Last activity: Oct 19, 2017
Posted: 19 Oct 2017 8:10 EDT
Last activity: 19 Oct 2017 20:21 EDT
Closed

Skill Based Routing From Approval Shape

Hi ,

I have to route to skilled based workbasket, generally we will use toSkilledWorkBasket in assignment shape and provide corresponding skill. But in my usecase iam using an approval flow from case designer. It has option to send to workbasket , but how to send a skill required for that workbasket?.

Please let me know.

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Low-Code App Development
Dev/Designer Studio
Case Management

Posted: 7 years ago
Posted: 19 Oct 2017 20:21 EDT
Deepak Kalluri (DeepakK4401)
Healthfirst

Healthfirst
US

pyCascadingGetApproval is the flow where routing happens when we use approval flow from case designer, which do not have an option to add skill while routing.​ffffafds

One option I can think of is: Use some value for parameter ApproverType such as: SkillBased, and route to a different assignment based on it in pyCascadingGetApproval ​flow. Use a decision table before going to this assignment to identify the skill to use.

Another option is to rename and enhance pzApprovalFlowWrapper ​flow and all subsequent flows to accept skills.

 

 

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