Question
Lanit Laboratoriya Novykh Informatsionnykh Tekhnologii
RU
Last activity: 29 Aug 2021 0:55 EDT
Google Chrome browser + dropdown + refresh other sections
Hi!
We faced the following problem: we have a section, the section has a dynamic layout with a dropdown and has another dynamic layout.
There is an action "refresh this section" on the dropdown. Refresh does not happen in the Google Chrome browser (the refresh occurs in FireFox, and also occured in pega 7.2.2. Now we are using pega 8.5.2)
After debugging the scripts being executed, I found where the error was - in Pega's internal JS "pzpega_ui_events". On the picture, the highlighted part is the cause of the defect. When I delete this path, actions on dropdowns start working correctly in chrome (so when I delete highlighted snippet, action "refresh this section" works correctly in Chrome). The code contains the comment "BUG 544011 ..."
thereby, I have questions:
1.Is this a known issue?
2. Are there any HFix-es or do we need to re-save the Pega's final internal JS rule on our own project so that the defect stops reproducing?
Thanks for answers!
Pegasystems Inc.
IN
I checked the BUG and found that it was implemented to - Correct refresh section for grid dropdown using Chrome Browser.
Issue was that when User was using the Chrome browser on a Windows machine, an incorrect click event was getting fired when dropdown options were changed inside a grid. This was causing refresh section to not work properly. This has been resolved by suppressing the 'click' action on dropdown in the 'ui_events.js' file.
I would suggest you raise an INC ticket to investigate your issue.