Question
DXC Technology
PH
Last activity: 23 Aug 2017 5:51 EDT
Refresh Other Section has the wrong Primary page
Our application is currently using Pega v6.2 SP1.
We have a row repeat calling a section. There's an embedded section ProductCategoryList that gets refreshed after adding a new product. Since it affects other fields which is in the parent section, the add button has 2 actions - Refresh Current and Refresh Other section. For refresh current, it is running the reload section correctly. The primary page is correct. However, the refresh other section is not working correctly. It is running the reload section on a different primary page. Please see below screen shots.
How can I make sure that the Refresh Other Section is running the reload section correctly? This is affecting the visibility of our other fields.
Refresh Current Section
Refresh Other Section
Our application is currently using Pega v6.2 SP1.
We have a row repeat calling a section. There's an embedded section ProductCategoryList that gets refreshed after adding a new product. Since it affects other fields which is in the parent section, the add button has 2 actions - Refresh Current and Refresh Other section. For refresh current, it is running the reload section correctly. The primary page is correct. However, the refresh other section is not working correctly. It is running the reload section on a different primary page. Please see below screen shots.
How can I make sure that the Refresh Other Section is running the reload section correctly? This is affecting the visibility of our other fields.
Refresh Current Section
Refresh Other Section
Thanks, Rachel
***Moderator Edit: Vidyaranjan | Updated SR details***
Accepted Solution
Pegasystems Inc.
IN
Hello!
On reviewing the corresponding SR, we see that it has been resolved. SA-41185 was created as a result of the investigation. Please reference that if you have the same question.
Thank you,
Pegasystems Inc.
US
Hi Rachel,
Can you add more clarity to the end result or symptom of this issue? Does the outer parent section not get refreshed at all? You mention that it affects the visibility of some other fields. Can you expand on this behavior and/or add some screenshots?
Thanks,
Rett
Pegasystems Inc.
IN
As per the limited idea from above description, this seems to be correct behavior.
Refresh Other section will not work on the same primary page as the refresh current section will. Primary pages for both sections could be different. Could you share your config in more details to have a closer look at the issue.
Accepted Solution
Pegasystems Inc.
IN
Hello!
On reviewing the corresponding SR, we see that it has been resolved. SA-41185 was created as a result of the investigation. Please reference that if you have the same question.
Thank you,