Question
Staidlogic
IN
Last activity: 15 Dec 2025 0:02 EST
Feasibility of Creating Operator IDs and Cases from Excel/CSV Data Using Kafka in Pega
How to Create Operator IDs and Cases from Excel (.xlsx) and CSV (.csv) file data using Kafka in Pega.
Could you please confirm:
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Can Kafka directly consume Excel or CSV files, or should the data be converted into JSON (or another supported format) before publishing to a Kafka topic?
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Should the field mapping between file data and Pega case properties be done before Kafka integration (during conversion) or within Pega after consuming Kafka messages?
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Which Kafka message formats (e.g., JSON, Avro, XML) are officially supported by Pega Infinity 23 or later versions?
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Does Pega have documentation on Kafka version compatibility (for example, supported Apache Kafka versions in 23.x or 24.x)?
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What are the steps or recommended approach to install, configure, and connect Kafka in a Pega environment (on-prem or cloud)?
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Are there any PDN or implementation articles demonstrating case creation or operator creation in Pega via Kafka,Kafka Data Set and Data Flow?
Thanks in advance for your guidance!
Wipro
IN
Hi @GandamallaK
For Point 4, you can refer "PEGA Platform Support" guide.
For Point 5, please refer the below link.
https://docs.pega.com/bundle/platform/page/platform/decision-management/create-data-admin-kafka.html