Creating operator from case
Hello,
I have issue with creating new operator from case.
I have assignment with form (ID and Name), then on flow action i call activity CreateOperator (it's copy saved in -Work-MyCase).
When I run case and fill the form and press submit the blank page appear with "noError". The new operator is created, but i cannot continue my flow.
How can i fix this problem?
Thanks for any help
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Accepted Solution
Deutsche Leasing
DE
Hi Adam,
I have tried to replicate your issue.
I have Saved As CreateOperator activity into my Work-. Afterwards I am calling the activity on post-processing in the flow action and entered the parameters. If I execute my case it runs through and I end up on a screen with "noErrors" and my operator is created if I check Records->Organization->Operator ID. If I got it right that should be your state right now?
In order to not have the "noErrors" screen you just have to remove the last line in your CreateOperator activity. If you look at it the line is saying "Show-Property = noErrors".
Best regards,
Marvin
Pegasystems Inc.
US
Hi Adam,
I noticed that you are calling your CreateOperator activity in Flow Action Pre-Processing, i suspect the ID and Name fields values are entered in the form and after Submit the operator should be created. If so then you should call this Activity in the Post-Processing of the Flow Action.
Also can you share the tracer log along with the screenshots of your Flow with configurations related to this Flow Action.
Regards
Mahesh
Accenture Services Sp ZOO
PL
Hello,
Thanks for answer.
I change the calling activity from pre-processing to post processing, but that nothing change.
I add new assignment "testForm" and moved calling activity from first assignment to new one, but still the same issue.
Below i submit some more screens from flow, and flow actions (form, testform).
Also how can i filter Tracer to not have few thousands of logs to review, and only helpful will appear?
Edit:
I just add log from tracer that has 2 fails.
Regards
Adam
Pegasystems Inc.
US
Could you check in the log file to find if any errors exist during the execution of your use case.
Pegasystems Inc.
US
You can analyse the error present in the PegaRULES log file, if not please share the complete stack trace of the usecase in a text file for our analysis.
Accepted Solution
Deutsche Leasing
DE
Hi Adam,
I have tried to replicate your issue.
I have Saved As CreateOperator activity into my Work-. Afterwards I am calling the activity on post-processing in the flow action and entered the parameters. If I execute my case it runs through and I end up on a screen with "noErrors" and my operator is created if I check Records->Organization->Operator ID. If I got it right that should be your state right now?
In order to not have the "noErrors" screen you just have to remove the last line in your CreateOperator activity. If you look at it the line is saying "Show-Property = noErrors".
Best regards,
Marvin