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Question

 David Gaudiau (davidGaudiau)
Sopra Steria Group
David Gaudiau
Sopra Steria Group
FR
davidGaudiau Member since 2014 2 posts
Sopra Steria Group
Posted: Dec 2, 2022
Last activity: Jan 9, 2023
Posted: 2 Dec 2022 10:37 EST
Last activity: 9 Jan 2023 17:49 EST
Closed

Extend Cases search in PCS

Hello community member,

In our PCS implementation, we have extend case search proprieties.

It works fine except when we query on several proprieties with at least one custom properties. In this case, only one criteria is use. With OOTB properties, a AND is done.

We have customize MatchingRecordsCountForFilter data transform but it's seem not enough.  Where is this AND have to be done ?

Thanks,


***Edited by Moderator Marije to add Support Case Details; ***
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Pega Customer Service 8.6
Dev/Designer Studio
Case Management
Data Management
Team Lead
Support Case Exists

Posted: 1 year ago
Posted: 9 Jan 2023 17:49 EST
Adam Gross (AdamGross)
PEGA
Principal Product Manager, Customer Service Industry Applications
Pegasystems Inc.
US

@davidGaudiau  Embedded properties can't be used there to search through work objects. Could you bring the embedded properties you need to top level (pyWorkPage)?

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