In my application, I have configured the OOTB pyTransferAssignment local action as a case-wide local action. It currently only displays in the UI when the newassign clipboard page is available—specifically within an assignment context using the Perform harness.

The business requirement is to make pyTransferAssignment available across the case lifecycle, irrespective of the harness being used (e.g., Review or Perform). Could you advise on how to implement this?

Additionally, is it aligned with Pega best practices to perform a transfer operation in the absence of an assignment context (i.e., transferring a case to another operator or work queue when no active assignment exists)?

Thanks,

Venkat Ch