Do NOT open assignment automatically
Hi team,
An operator opens an assignment which assigned to him/her, and then the operator process the work and submit the assignment. If next assignment in the flow is assigned to same operator, it will open the assignment automatically.
But we don't want to open next assignment automatically, is there any way to achieve? We add a "Wait" shape in the flow between 2 assignments and it will not automatically open next assignment which assigned to current operator, but we don't want to use "Wait".
Accenture
IN
Hi @Rock Wang,
We can decision shape in between the assignments if you want to 1 assignment to be opened only after the first one completed.
Cognizant Technology Solutions
SE
Hi @Rock Wang,
You can achieve the above requirement with the help of flow action configuration shown below.
Just uncheck the checkbox Look for an assignment to perform and system will not look for next assignment to perform. Also please check the configuration on stage. Unchecking the checkbox should fulfill your requirement.
You can also decide what harness to show once user submits the current assignment.
Thanks,
Subodh