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Question

 Ravi Prajapati (Ravi Prajapati)
Standard Chartered GBS
Senior Pega Developer
Standard Chartered GBS
IN
Ravi Prajapati Member since 2016 3 posts
Standard Chartered GBS
Posted: May 22, 2019
Last activity: Jun 24, 2019
Posted: 22 May 2019 5:45 EDT
Last activity: 24 Jun 2019 14:31 EDT
Closed

Automatically Assignment approval

Hi All,

How do we approve an assignment automatically after the passed deadline?

Thanks,

Ravi Prajapati

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Pega Platform
Case Management

Posted: 5 years ago
Posted: 11 Jun 2019 9:59 EDT
Vivek Bommayappan (VIVEKATCTS)
Cognizant

Cognizant
CA

In the Passed Deadline, you can call an activity in the actions option. You have to call the "ResumeFlow" pega activity and you have to pass the FlowAction name as parameter. 

In the FlowAction activity, you can do the approval logic like status update, etc.

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Posted: 5 years ago
Posted: 24 Jun 2019 14:31 EDT
Sirisha Gudipati (SirishaG0242)
Larsen and Toubro Infotech
Sirisha Gudipati
Larsen and Toubro Infotech
IN

Hi,

In the SLA rule, you can mention the activity to resume flow as escalation action after passing the deadline time.

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