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Question

 Mayank Pratap Singh (MayankP0123)
Accenture Solutions
Mayank Pratap Singh
Accenture Solutions
IN
MayankP0123 Member since 2019 1 post
Accenture Solutions
Posted: Aug 26, 2019
Last activity: Sep 20, 2019
Posted: 26 Aug 2019 15:47 EDT
Last activity: 20 Sep 2019 1:20 EDT
Closed

Automatic approval based on time

I want to do that if we reach at approval step , it should be approved within an hour else it will get automatically approved. I used all predefined activity resume flow , finish assignement. Nothing is working.please help.

***Edited by Moderator Marissa to move from Pega Academy to Pega Support Community; update platform capability tags***

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Case Management

Posted: 5 years ago
Posted: 19 Sep 2019 13:53 EDT
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

You should be able to configure an SLA on the assignment to advance the flow. Can you provide screen shots of what you have configured?

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