Question
2
Replies
57
Views
Areteans
IN
Posted: Aug 21, 2022
Last activity: Sep 2, 2022
Last activity: 2 Sep 2022 6:22 EDT
Customer Profile Viewer Make decision doesn't show any decisioning
after adding customer id and view, in "next-best-action" tab when i click on "Make decison", there is no decision to display.
But when i check from Trigger_NBA_Topleve and postman offers are coming, which means these are valid customer_id to get the offer
***Edited by Moderator: Pooja Gadige to add capability tag***
Posted: 9 months ago
Pegasystems Inc.
US
@SheetalN3046 , from the screenshot, it looks like this feature has been customized to include additional inputs. Did you make this change? You would need to ensure that these is nothing wrong with this customization.