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Question

 Silviu Stoian (SilviuStefan) Future Proof AI Lead Decision Arhitect
Future Proof AI
US
SilviuStefan Member since 2016 17 posts
Future Proof AI
Posted: Apr 13, 2022
Last activity: Apr 21, 2022
Posted: 13 Apr 2022 13:50 EDT
Last activity: 21 Apr 2022 8:34 EDT
Closed

Customer Profile Viewer -Persona testing

I am trying to test my action via persona testing however in the Customer Profile Viewer I can't see the option "Persona" in the drop down...any idea why this is not displayed in 8.7 version?

My actual CDH Screen

CDH 8.7

Pega Academy Screen

pega academy

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Customer Decision Hub Outbound Marketing Decision Management Insurance Decisioning Architect

Posted: 2 years ago
Posted: 14 Apr 2022 14:41 EDT
Sudheer Kumar Vajrapu (vajrs) PEGA Principal Software Engineer, Next Best Action
Pegasystems Inc.
IN

@SilviuStefan Hi, Can you please create an incident for the issue that you have observed. We will investigate it from our end and will get back to you.

Regards

Sudheer

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Posted: 2 years ago
Posted: 19 Apr 2022 1:23 EDT
Sudheer Kumar Vajrapu (vajrs) PEGA Principal Software Engineer, Next Best Action
Pegasystems Inc.
IN

@vajrs Hi, Can you please navigate to AppStudio - > Settings -> Context Dictionary and check what option is selected for context storage?

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We'd prefer it if you saw us at our best.

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