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Question

 Silviu Stoian (SilviuS5) Future Proof AI Lead Decision Arhitect
Future Proof AI
US
SilviuS5 Member since 2016 13 posts
Future Proof AI
Posted: Apr 13, 2022
Last activity: Apr 21, 2022
Posted: 13 Apr 2022 13:50 EDT
Last activity: 21 Apr 2022 8:34 EDT
Closed

Customer Profile Viewer -Persona testing

I am trying to test my action via persona testing however in the Customer Profile Viewer I can't see the option "Persona" in the drop down...any idea why this is not displayed in 8.7 version?

My actual CDH Screen

CDH 8.7

Pega Academy Screen

pega academy

***Edited by Moderator: Pooja Gadige to add capability tag***
Pega Customer Decision Hub Outbound Marketing Decision Management Insurance Decisioning Architect
Posted: 1 year ago
Posted: 14 Apr 2022 14:41 EDT
Sudheer Kumar Vajrapu (vajrs) PEGA Principal Software Engineer, Next Best Action
Pegasystems Inc.
IN

@SilviuS5  Hi, Can you please create an incident for the issue that you have observed. We will investigate it from our end and will get back to you.

Regards

Sudheer
Posted: 1 year ago
Posted: 19 Apr 2022 1:23 EDT
Sudheer Kumar Vajrapu (vajrs) PEGA Principal Software Engineer, Next Best Action
Pegasystems Inc.
IN

@vajrs  Hi, Can you please navigate to AppStudio - > Settings -> Context Dictionary and check what option is selected for context storage?

We'd prefer it if you saw us at our best.

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