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Question

 Kishore Kandukuri (KishoreKits)
Centene Corporation
Pega
Centene Corporation
US
KishoreKits Member since 2018 1 post
Centene Corporation
Posted: 1 week ago
Last activity: 1 week ago
Posted: 28 Aug 2025 15:06 EDT
Last activity: 28 Aug 2025 15:06 EDT

Cred cases are not resuming to next stages as expected

Cred cases are not resuming to next stages as expected

PCAS cases are not moving to the next stage when processed by SLA\user Cases are stuck in between process and assignments are lost Example cases from Production:

 

PCAS-2651592 Case stuck at Open-TriageDataEntry PCAS-2651636 Case stuck at Pending-CAQH Automation PCAS-2651645 Case stuck at Pending-CAQH Automation

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Pega Infinity
Dev/Designer Studio
Insurance
Senior System Architect

  • Reply
  • Ankur Misra

We'd prefer it if you saw us at our best.

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