Question
2
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Virtusa PVT Ltd
LK
Posted: October 20, 2022
Last activity: October 28, 2022
Last activity: 28 Oct 2022 1:50 EDT
Create stage to Next stage
How can I prevent an automatic move from Create stage to the Next stage...
***Edited by Moderator Marije to add Capability tags***
Posted: 5 months ago
Accenture
GB
@Mohamed_Akeel Hi, Greetings. The create stage automatically moves to the next stage, workaround is to skip this stage entirely and then use steps/processes from next stage as your entry point.
Regards,
Bharat
Posted: 4 months ago
TTEC Digital
IN
@Mohamed_Akeel Hi, The Case progresses automatically from create stage, alternate option is to skip the create Stage and use primary stages and steps and then use wait for user action in those stages. PFA
