Question
Sun Life Financial
CA
Last activity: 8 Aug 2024 7:48 EDT
Creating Custom Dashboard in PDC
Hi, We are looking to create a Custom Dashboard in PDC to group together a few of the events like Alerts, Exceptions, JVM usage, API errors, etc for a specific time period and system to have a consolidated view for Performance analysis.
I have verified that in My dashboard filters can be added to existing fields and saved to a new view, but new fields cannot be added.
Is there a way to achieve this in PDC? Please let me know.
***Edited by Moderator Marije to add Idea tag***
Maantic Technologies Pvt Ltd
US
Hope you are doing well.
Please go through the links below for your reference.
Thanks
Megha
Sun Life Financial
CA
Hi @Megha007, I have already looked into this document and as mentioned in my query, this only has option for adding filters/re-organizing existing columns and saved to a new view, but new fields cannot be added and hence will not meet the requirement.
Maantic Technologies Pvt Ltd
US
I am also not aware if this requirement is supported by Pega. From the documents I have read I could say we cannot add new fields.
Thanks
Megha
Maantic Inc
IN
Nope, its not possible to add fields in your dashboard. As an alternative you can configure PDC to send out emails when the required alerts arise, that way you can keep track of the cases being created against the alert in your mailbox.
Sun Life Financial
CA
Hi @SohamM95, Thanks for your response. We have reviewed this approach, but unfortunately sending emails will not meet our requirement and the need is to have a consolidated Dashboard instead of receiving multiple emails.
Maantic Inc
IN
You can raise a support ticket with Pega GCS and tell them to add it as a feedback item. If approved by the product team, it'll be implemented and release in later versions
Pegasystems Inc.
GB
HimabinduJ1784 GCS do not deal with enhancement requests. New product ideas are best kept here on the Pega Support Center.
@Lukasz Zajac is this an enhancement that would be viable for a future version?
Sun Life Financial
CA
Hi @MarijeSchillern/@Lukasz Zajac , Could you please confirm if this enhancement will be added to a future Pega version.
Pegasystems Inc.
GB
@HimabinduJ1784 with product enhancements we can never confirm with certainty that functionality will be added to the product, but we can use votes (by people 'liking' posts) as a gauge of the popularity of this request.
Pegasystems Inc.
GB
@HimabinduJ1784 the product owner has requested that you contact your Pega AE, who will be able to log a FDBK on your behalf and keep you posted.