Question
BCBS
US
Last activity: 20 Aug 2025 10:24 EDT
PDC Custom Alert
Can we add a PDC custom alert when 'A particular Queue Processor, if it has a broken items..then would like to get an alert' ? Is this possible ?
Accepted Solution
Updated: 20 Aug 2025 10:24 EDT
BCBS
US
@Sairohith Thanks Rohith,
I haven't started on it, as we were focusing on few other cloud migration issues. But surely will try with my Dev team and get back to you.
Areteans
IN
@SudheerS4590 Please find if the below Component available in Marketplace helps your requirement:
https://community.pega.com/marketplace/component/pdc-custom-alert-client
BCBS
US
@VamsiKruthiventithanks Vamsi. Let me try and get back to you
HCA Healthcare
US
Yes, you can create a custom alert in PDC to get notified when a specific Queue Processor has broken items. Pega doesn’t send automatic alerts for broken items, so you need to create a Job Scheduler or Agent that checks the Queue Processor’s broken items by looking into the relevant system tables like System-Queue-*. If broken items are found, you can use the pxLogMessage method in an activity to log a custom alert with a unique alert ID. Once this is logged, PDC can pick it up and you can configure a notification in PDC to alert based on that custom ID. This way, you will be notified whenever that specific Queue Processor has broken items
Accepted Solution
Updated: 20 Aug 2025 10:24 EDT
BCBS
US
@Sairohith Thanks Rohith,
I haven't started on it, as we were focusing on few other cloud migration issues. But surely will try with my Dev team and get back to you.
BCBS
US
@SudheerS4590 @VamsiKruthiventi @Sairohith
Thanks you very much for all the info. Finally we were able to create a custom alert and managed notifications from PDC.
Thanks to all for the help and guidence.
Sudheer