Question
RBC
CA
Last activity: 9 Jan 2025 9:30 EST
Creating a automatic case by using .Json file through file listener
I have requirement for Creating a automatic case by using .Json file through file listener. Q1: Is it a good practice to use .Json file ( it contains more than 500 fields) to creation of case. Q2: How should I Validate the .Json file is valid or not to before the case creation in pega
Accepted Solution
Updated: 9 Jan 2025 9:30 EST
Pegasystems Inc.
GB
@dileepm4794 Q1: Yes it is feasible to use a .JSON file for case creation in Pega even if it contains more than 500 fields. Pega supports high throughput file processing and you can use file listeners in combination with Service File rules to handle large volumes of data efficiently. The file listener monitors the specified directory processes the files and creates cases in the system. Q2: To validate the .JSON file before case creation you can use the JSON Parser component to convert JSON based objects to .NET objects which can then be used in automations. Additionally you can use a data transform to parse the JSON response and validate the data. Ensure that the JSON data is correctly mapped to the clipboard properties before proceeding with case creation.
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High-throughput file processing