We have a requirement to have a DB output template write to a database synonym (which points to a table). We can get output templates to write to database tables, but not to the synonym. This is in an Oracle database. Is this supported?
***Edited by Moderator Marissa to update platform capability tags****
Which version of Pega Marketing are you using? Did you verify if you have created the entry for this DB synonym in the prconfig.xml for the ExternalMKTData? There is a link below which explains a similar scenario with DB synonyms, you can refer to this.
We're on version 8.2. The post you linked seems to indicate that they weren't able to read from a table via a synonym. That's not the case for us, we're actually able to read the data for the customer class from a table via a synonym. We're just not able to write to a database template which references a synonym.