Cisco Finesse version supported by Pega Call 25

Question

PatrickC8660

Member since 2014

TD Bank Group

Posted: 1 day 4 hours ago

Last activity: 1 day 4 hours ago

Posted: 10 Nov 2025 11:06 EST
Last activity: 10 Nov 2025 11:06 EST

Hi,

We are looking to upgrade our Cisco Finesse version to Finesse and UCCE 15.0.1.

The following page says that only versions 11.5 and 12.5 of UCCE are supported, but we are already running 12.6.2

Can you confirm if Pega Call 25 supports that version of Cisco?

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