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Question

 Ajay Srinivas Kumar Yarramalla (AjaySrinivasKumarY)
Sri Vishnu Educational Society

Sri Vishnu Educational Society
IN
AjaySrinivasKumarY Member since 2021 10 posts
Sri Vishnu Educational Society
Posted: Sep 30, 2021
Last activity: Oct 1, 2021
Posted: 30 Sep 2021 10:06 EDT
Last activity: 1 Oct 2021 8:06 EDT
Closed

Case decisioning

i have a requirement. That is whenever i clicked on a button i should start one casetype and if i clicked on other button, i should start other casetype. how can i implement this?

***Edited by Moderator Marissa to change type from Pega Academy to Product****
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Pega Platform 8.6
Case Management

Posted: 4 years ago
Posted: 1 Oct 2021 8:06 EDT
Kiruthika A (KiruthikaA)
IQZ Systems LLC
Technical Lead
IQZ Systems LLC
US

@AjaySrinivasKumarY

Pega OOTB Portal provide the options for triggering case using "New" option from the portal Left corner top. 
If the case type is configured in the application. Refer the image

Case Type config

Portal option

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