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Question

 Venkatalakshmi Muthukrishnan (VenkatalakshmiM4146) Venkatalakshmi Muthukrishnan
Atos Syntel
IN
VenkatalakshmiM4146 Member since 2020 1 post
Posted: Feb 21, 2022
Last activity: Feb 22, 2022
Posted: 21 Feb 2022 12:54 EST
Last activity: 22 Feb 2022 0:03 EST
Closed

Dynamic Case ID Prefix

I have a Case type in "XYZ" class with prefix "ABC-"

I would like to change the prefix dynamically based on a property

Example: If Case has country as india case prefix should be IND-, else if Europe it should be EU-

Is this possible?

I tried setting prefixID property in pyDefault data transform, but it is over written by Pega OOTB activity

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Pega Platform 8.6
Case Management
Insurance
System Architect

Posted: 2 years ago
Updated: 2 years ago
Posted: 22 Feb 2022 0:01 EST
Updated: 22 Feb 2022 0:03 EST
Gunasekaran Baskaran (Gunasekaran Baskaran)
Lventur
Delivery Head [PEGA]
Lventur
IN

@VenkatalakshmiM4146

Yes it is possible, have you logic to calculate work-id prefix in pyDefault data transform and store the prefix calculation result in pyWorkIDPrefix property value then automatically case id prefix will be getting updated inside case.

Pega will be generating case id number based upon pyWorkIDPrefix value only.

Note - If you are using persist shape to persist case after several process have been completed, then this approach will not work. Because inside persist case activity pega will be having different logic to calculate case id prefix..

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