Question
Rowan Companies
US
Last activity: 19 Nov 2019 18:01 EST
Rename Case ID Prefix for Existing Data
Hi,
We have a requirement to change Case ID prefixes for existing work objects and also their references like childs and parents.
Do we have any product OOTB utility for this? please suggest if any one worked on this kind of requirement.
Thank You!
Sri
***Edited by Moderator Marissa to update platform capability tags****
Rowan Companies
US
Yes, we need to do in production as well. Our current version is Pega 7.4.
I tried one time activity, open work object and update case id string replace with string as per our requirement, system created a new instance with new case id automatically updated pxinsname and pzinskey. is this right approach? Please provide your suggestions.
Appreciated for your time.
Thanks much!
Sri
Pegasystems Inc.
FR
Hello Sri,
I never had such requirement but you might have references everywhere. Say for example attachments, with your activity, when you get the new IDs generated can you still access attachments correctly?
Rowan Companies
US
Hi, Yes attachments are not automatically linked to the renamed pyID but we can manually update the link attachment table to make this reference. All the work reference tables like history, attachments we need to manually update the reference object keys after the pyID renamed in work table. I have tested its working fine.
Now I am checking scenarios when work objects has child cases, seems pxCoveredInsKeys is a value list hopefully i can update it. For Child to Parent can I update pxCoverInsKey? Please share your thoughts here.
Much appreciated.
Thank You!
Best Regards,
Sri