Question
IN
Posted: Feb 28, 2024
Last activity: Mar 4, 2024
Last activity: 4 Mar 2024 21:58 EST
Card Lost/Stolen in smart dispute
Does smart dispute for issuers framework provide an option or flow to Block a lost/stolen card ? If it qualifies as fraud transaction and user selects card as lost/stolen do SD provides any specific flow to block the card. IF not how can be this implemented in pega any pointers or suggestions appreciated.
I also see a Pega microjourney in financial services for same , but i am looking more on smart disputes functionality.
***Edited by Moderator Rupashree S. to add Capability tags***
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