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Question

 Arafath Ali (ArafathA5755)
The Toronto-Dominion Bank

The Toronto-Dominion Bank
CA
ArafathA5755 Member since 2022 1 post
The Toronto-Dominion Bank
Posted: Nov 21, 2023
Last activity: Nov 29, 2023
Posted: 21 Nov 2023 12:43 EST
Last activity: 29 Nov 2023 8:53 EST
Solved

Underling Pega Platform Versions supporting Smart Dispute 8.7.3

Hello ..

We are currently on Pega Disputes All for Issuers 8.7 running on Pega Platform 8.7.3.

We are planning to upgrade the underlying Pega Platform to 8.8.3.

Can you confirm of Pega Disputes All for Issuers 8.7 is compatible with Pega Platform to 8.8.3 or if we also need to upgrade the Pega Disputes All for Issuers version to 8.8 as well?

Is there any documentation supporting the same? If so, appreciate if you could provide the link to the same as well.

Thank you.

 - Arafath

***Edited by Moderator Marissa to add Capability tags***
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Smart Dispute for Issuers 8.7
Updates
Financial Services
Solutions Engineer

  • Reply

Accepted Solution

Posted: 1 year ago
Updated: 11 months ago
Posted: 22 Nov 2023 4:03 EST
Updated: 29 Nov 2023 8:53 EST
Sheetal Kumar (kumas10)
PEGA
Senior Manager, Application Engineering, Financial Services Smart Apps
Pegasystems Inc.
IN

Hi @ArafathA5755 - We do share Smart Dispute version support and platform version support in Smart Dispute community forum. Please reach out to your team who may have received the Smart Dispute Q3 Community Forum recording and deck , slide 26 has details of all SD versions. 

To your question, Pega Smart Dispute for Issuers 8.7 is compatible with Pega 8.8.x. 

Ideally recommend to update to Smart Dispute 8.8 on Pega 8.8.x in order to avoid any ambiguity w.r.t stack. 

For Pega Smart Dispute for Issuers v8.8 upgrade, please see https://docs.pega.com/bundle/smart-dispute-issuers-88/page/smart-dispute-for-issuers/hub/smart-dispute-issuers-update.html

Thanks,

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Accepted Solution

Posted: 1 year ago
Updated: 11 months ago
Posted: 22 Nov 2023 4:03 EST
Updated: 29 Nov 2023 8:53 EST
Sheetal Kumar (kumas10)
PEGA
Senior Manager, Application Engineering, Financial Services Smart Apps
Pegasystems Inc.
IN

Hi @ArafathA5755 - We do share Smart Dispute version support and platform version support in Smart Dispute community forum. Please reach out to your team who may have received the Smart Dispute Q3 Community Forum recording and deck , slide 26 has details of all SD versions. 

To your question, Pega Smart Dispute for Issuers 8.7 is compatible with Pega 8.8.x. 

Ideally recommend to update to Smart Dispute 8.8 on Pega 8.8.x in order to avoid any ambiguity w.r.t stack. 

For Pega Smart Dispute for Issuers v8.8 upgrade, please see https://docs.pega.com/bundle/smart-dispute-issuers-88/page/smart-dispute-for-issuers/hub/smart-dispute-issuers-update.html

Thanks,

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