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Question

 Vangapandu Kavileswar (Kavileswar)
Kavileswar

Kavileswar
IN
Kavileswar Member since 2012 15 posts
Kavileswar
Posted: Feb 16, 2024
Last activity: Feb 26, 2024
Posted: 16 Feb 2024 9:33 EST
Last activity: 26 Feb 2024 10:07 EST
Closed

Pega Voice AI with 8.7.3 version

Hi,

We enabled Voice AI on Pega Platform 8.7.3 , with this setting Pega team recommends that for every 150 users need to have one additional BatchNode .

I came to know that if we upgrade to Infinity 23 then no need to have additional Background Nodes since it runs on Pega cloud, is this right thing ????

  

***Edited by Moderator Marije to add Capability tags***
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Pega Customer Service for Healthcare
Generative AI
Voice AI
Installation and Deployment
System Administration

Posted: 1 year ago
Posted: 26 Feb 2024 10:07 EST
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@Kavileswar please can you provide the references and URL's of the upgrade documentation that you are following?

Assigning node types to deployment tiers for containerized environments

Additional preparatory configuration

 

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