Hotfix for Pega versions 8.7.3 and 8.4.2 similar to HFIX-B1455.
We encountering an issue when we are trying to work on a word document and it appears we need an update to our application. For this issue we have two versions 8.7.3 and 8.4.2.
From the link below it appears that there are hotfixes available for other versions
What specific hotfix is available for 8.7.3 and 8.4.2 for the udpdate for the Pega’s docx4j library version to docx4j.
As a workaround, apply the following hotfixes:
- HFIX-B2415 on Pega Platform 23.1.1.
- HFIX-B2329 on Pega Platform 8.8.5. Versions 8.8.3 and 8.8.4 must update to Pega Platform 8.8.5 and apply HFIX-B2329 to remediate the issue.
- HFIX-B2515 on Pega Platform 8.7.6.
HFIX-B2415, HFIX-B2329, and HFIX-B2515 updates Pega’s docx4j library version to docx4j 8.3.10 which resolves the error.
Accepted Solution
Updated: 24 Mar 2025 7:26 EDT
Pegasystems Inc.
GB
@EdH56292 As indicated on the support document, there are not hotfixes for the releases you mention because you need to be on the latest patch of the release first.
https://support.pega.com/pega-infinity-patch-calendar
Note: Support has ended for these releases. 8.4 (Final 8.4.6 patch delivered Nov 2021)
So you need to update to 8.7.6 to install HFIX-B2515 but
Note: The following releases have moved into extended support and no longer receive patches. 8.7 (Final 8.7.6 patch delivered 29 Sep 2023)
Because the Pega software development process focuses on ensuring backwards compatibility, clients can confidently stay up-to-date. Pega understands that security, privacy, stability, and compliance are top of mind issues for all organizations. We are committed to ensuring our products meet or exceed rigorous global security and privacy standards to safeguard your data. Pega expects all clients to stay current because of the important security and reliability improvements delivered with each new version.
@EdH56292 As indicated on the support document, there are not hotfixes for the releases you mention because you need to be on the latest patch of the release first.
https://support.pega.com/pega-infinity-patch-calendar
Note: Support has ended for these releases. 8.4 (Final 8.4.6 patch delivered Nov 2021)
So you need to update to 8.7.6 to install HFIX-B2515 but
Note: The following releases have moved into extended support and no longer receive patches. 8.7 (Final 8.7.6 patch delivered 29 Sep 2023)
Because the Pega software development process focuses on ensuring backwards compatibility, clients can confidently stay up-to-date. Pega understands that security, privacy, stability, and compliance are top of mind issues for all organizations. We are committed to ensuring our products meet or exceed rigorous global security and privacy standards to safeguard your data. Pega expects all clients to stay current because of the important security and reliability improvements delivered with each new version.
Pega Platform changes with update impact