Question
CGI
SE
Last activity: 20 Dec 2022 11:12 EST
Unable to launch the tracer after upgrade to 8.7.3
Tracer is not working after upgrade from 7.3.1 to Pega 8.7.3 .Any lead to check it .
***Edited by Moderator Marissa to add Support Case Details***
Pegasystems Inc.
GB
@BRAHMESH@ Can you confirm there were no errors in your upgrade logs?
Can you check the Configuring Tracer settings documentation?
Please check your log files and test multiple scenarios and users.
See if the suggestions listed in this question help you.
CGI
SE
@MarijeSchillern it works after restarting the server but again it's coming up after some time and see only the following warning in logs .
il.classloader.PRClassLoaderDB) WARN HK8FJIYDX1R0B3EI1Z26GFQBIGAGP0G8IA XXXXX - Replacing definition: org.apache.logging.log4j.core.Appender
Pegasystems Inc.
GB
@BRAHMESH@ if you can replicate this it might be an idea to log a support incident for this issue on the MSP. Please provide the INC reference here so that we can help track progress.