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 Thusitha Ian Baddewithana (ThusithaIan) YM GT Senior Engineer (Pega)
YM GT
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ThusithaIan Member since 2015 4 posts
YM GT
Posted: Feb 13, 2023
Last activity: Feb 22, 2023
Posted: 13 Feb 2023 23:47 EST
Last activity: 22 Feb 2023 19:19 EST

pxSessionTimer is not working in pega 8.7.3

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I have requirement to have a timeout on specific time. I have include the OOTB pxSessionTimer in to my portal harness . however it is not returning to the login screen after to the defined time (not refreshing the harness automatically , if we do a manual browser refresh then it is displaying the login screen). also this is partially working only for the administrator access group only. for other access groups logout is not happening ..

Pega Platform 8.7.3 User Experience Other Industry Senior System Architect
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Posted: 3 months ago
Posted: 22 Feb 2023 19:19 EST
Lokanath Ganji (LOKANATH) Cognizant Pega Technical Lead
Cognizant
US
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@ThusithaIan  You can follow the steps mentioned here.

https://support.pega.com/question/session-timeout-back-login-screen

Additionally, as you are in 8.7.3 you have to update the html source in the section SessionTimer<AppName> to add the below code just before pega.openUrlInModal.showModalDialog function call. 

pega.u.d.convertToRunActivityAction(oSafeURL)

Hope this should resolve the session out issue for the user role. 

Thanks,

Lokanath

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Thusitha Ian Baddewithana Anoop Krishna

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