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Can't open work object using email
I'm not able to open case using Email and it should load on perform harness. below code used to open the work object . can any one help me to sort this out.
<a href="https://MyURL/PRAuth/SSO1?pyActivity=Data-Portal.ShowDesktop&isSnapStart=true&pyShowFullPortal=true&applicationName=EAccess&Action=OpenAssignment&InsHandle={%
appendString(pega_rules_utilities.encodeURLParameter(tools.getProperty(".pzInsKey").getStringValue()));
}
%}">Please Click</a>
Accepted Solution
Posted: 4 years ago
Updated: 4 years ago
Updated: 26 Nov 2021 12:25 EST
Lventur
Lventur
IN
Posted: 4 years ago
Virtusa
Virtusa
LK
@Gunasekaran Baskaran Thanks for your support . It's working fine now .
@AnuradhaW
For opening the case in perform mode, you need to pass Assign- key of that assignment.
If you are passing work object pzInsKey as a value to InsHandle parameter than system will open the assignment in review mode only.
In mail link activity, by using pzInsKey of the work object you could have your logic to get Assign- pzInsKey. And then initialize Assign- pzInsKey value to InsHandle parameter.
Please find screenshot for reference.