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Question

 Iain Adamson (IAINADAMSON)
Lloyds Banking Group
Pega Engineer
Lloyds Banking Group
GB
IAINADAMSON Member since 2012 4 posts
Lloyds Banking Group
Posted: Jan 21, 2019
Last activity: Nov 15, 2019
Posted: 21 Jan 2019 5:14 EST
Last activity: 15 Nov 2019 16:31 EST
Closed

Can changes to the [email protected] Operator ID be saved from another Operator ID in Pega 7.22

We have a Pega Smart Disputes (Pega 7.2.2) cloud implementation and we have a requirement to change the password of the [email protected] OperatorID from another Operator ID.

According to https://community.pega.com/support/support-articles/unable-change-password-administratorpegacom, changes to the pega admin operator ID can only be saved from the Operator Profile screen not from the Operator ID screen (which I have proven to be correct). Therefore no other Operator ID can save changes to this Operator ID.

Is there a specific role or another privilege that allows changes to be saved to the Pega admin operator ID from the Operator ID screen, so changes can be saved by a different operator. Or is this simply not possible in Pega 7.2.2.

***Edited by Moderator: Pallavi to update platform capability tags***

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Posted: 6 years ago
Posted: 21 Jan 2019 6:16 EST
Abhishek Kumar (kumaa33)
Pegasystems Inc.
Senior Solutions Engineer
Pegasystems Inc.
IN

PegaRULES:SysAdm5 is the access role.

pzModifyAllowed on class Data-Admin-Operator-ID

Please check whether the above access role and above mentioned access when is there in the ARO.

I think that is required to modify the administrator operator ID.

Let me know if that helps.There are other options also to modify.

 

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Posted: 6 years ago
Posted: 28 Jan 2019 5:09 EST
Iain Adamson (IAINADAMSON)
Lloyds Banking Group
Pega Engineer
Lloyds Banking Group
GB

PegaRULES:SysAdm5 is not available, PegaRULES:SysAdm4 is and this role includes pzModifyAllowed (write instances) on Data-Admin-Operator-ID
I have tested an OperatorID with an AG that includes only this role and get the same results when saving [email protected]:

This record has 1 error(s) in 1 place(s) .
—
You are not authorized to create, modify, or lock instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden


Please can you advise what the other options are to enable me to save this this OperatorID from another OperatorID

 

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