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Question

 Sathish Vadluri (SathishV1966) Mphasis
Mphasis
IN
SathishV1966 Member since 2017 11 posts
Mphasis
Posted: Nov 30, 2020
Last activity: Aug 7, 2023
Posted: 30 Nov 2020 1:11 EST
Last activity: 7 Aug 2023 10:35 EDT
Closed

Upgrade Pega Marketing from 7.22 to 8.5

Hello,

 

We have a plan to upgrade pega from 7.3 to 8.5 and pega marketing from 7.22 to 8.5.

Currently we have designed different batch campaigns (DB/File template based), real-time campaigns that run in current production environment.

We recently came to know that there will be NO campaigns supported from 8.5 onwards. Is this true? If so, how can we migrate/re-build the existing campaigns in 8.5?

 

 

Thanks in advance

Sathish

 

Pega Marketing Decision Management Updates Communications and Media Lead System Architect
Posted: 3 years ago
Posted: 30 Nov 2020 10:26 EST
Saleem Abdelsayed (Saleem_A) PEGA Senior Director, Product Management, 1:1 Customer Engagement
Pegasystems Inc.
US

This is a little bit of a misunderstanding.  In 8.5, new installations turn off campaigns to encourage new customers to use our opinionated NBA Designer based outbound capabilities that focus on 1:1 outbound engagement over creating many individual campaigns.  Having said that, anyone upgrading will continue to have access to campaign functionality into the future.  While upgrading customers can continue to use Campaign functionality in this way, we would encourage customers to consider using NBA Designer based outbound schedules for their outbound engagement needs to gain from all the best-practices that are built in for you.

We'd prefer it if you saw us at our best.

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