Dear All,

Please let me know what could be the root cause and resolution for below Volume Constraint Issue.

Issue: Campaign will get failed Volume constraint is configured in the Campaign

Error Message in Program Run from the Campaign Dashboard: 

Critical - Failure applying Constraint. Suspend and Update the campaign to resolve this issue. After updating, you can Restart or Skip this run.

Steps to Reproduce

1) Create a campaign at "Primary Context" or at "Secondary Context".

2) Configure Strategy, Audience and Engagement properly.

3) Configure the Volume Constraint in the campaign which has those offers which are resulted from Strategy.

4) Run the Campaign.

Environment Details

Pega Platform Version: Pega 8.4.1

FW Details (if any): PegaMarketing_FW 8

Database: Postgres SQL

Application Server: Tomcat

Analysis:

The issue is caused by "ApplyProgressiveOptimization" Function which is referenced from ApplyVolumeConstraint activity.

Log Message

2020-09-28 14:59:27,205 [   PegaRULES-Batch-5] [  STANDARD] [                    ] [        AoM:01.01.01] (.ProgressiveOptimizationEngine) ERROR   - ProgressiveOptimizationEngine.applyConstraintToPartition() - Exception processing Volume Constraint  com.pega.pegarules.pub.PRRuntimeException: Cannot list the database      at com.pega.decision.dsm.batch.RDBBatchReader.<init>(RDBBatchReader.java:82) ~[prpublic.jar:?]      at com.pegarules.generated.createSQLBasedIterator_080101_373222742713466010.createSQLBasedIterator08_01_01(createSQLBasedIterator_080101_373222742713466010.java:130) ~[?:?]      at com.pegarules.generated.createSQLBasedIterator_080101_373222742713466010.invoke(createSQLBasedIterator_080101_373222742713466010.java:106) ~[?:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:232) ~[prprivate-generation.jar:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:123) ~[prprivate-generation.jar:?]      at com.pega.pegarules.session.internal.mgmt.Executable.invokeLibraryRuntime(Executable.java:9642) ~[prprivate-session.jar:?]      at com.pega.pegarules.priv.generator.LibrarySupport.resolveAndInvokeFunctionViaReflection(LibrarySupport.java:260) ~[prpublic.jar:?]      at com.pega.mkt.DataUtils.createSQLIterator(DataUtils.java:61) ~[pegamkt-08.04.01.jar:?]      at com.pega.mkt.constraint.ProgressiveOptimizationEngine.applyConstraintToPartition(ProgressiveOptimizationEngine.java:122) ~[pegamkt-08.04.01.jar:?]      at com.pega.mkt.constraint.ProgressiveOptimizationEngine.applyConstraint(ProgressiveOptimizationEngine.java:81) ~[pegamkt-08.04.01.jar:?]      at com.pegarules.generated.ApplyProgressiveOptimization_080301__3951735868174170214.ApplyProgressiveOptimization08_03_01(ApplyProgressiveOptimization_080301__3951735868174170214.java:96) ~[?:?]      at com.pegarules.generated.ApplyProgressiveOptimization_080301__3951735868174170214.invoke(ApplyProgressiveOptimization_080301__3951735868174170214.java:70) ~[?:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:232) ~[prprivate-generation.jar:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:123) ~[prprivate-generation.jar:?]      at com.pega.pegarules.generation.internal.library.LibraryFunctionUtilityImpl.resolveMethodCall(LibraryFunctionUtilityImpl.java:2932) ~[prprivate-generation.jar:?]      at com.pega.pegarules.session.internal.mgmt.Executable.resolveMethodCall(Executable.java:11918) ~[prprivate-session.jar:?]      at com.pegarules.generated.activity.ra_action_applyvolumeconstraint_74db442f4e442bf8ca766ed9e3813490.step8_circum0(ra_action_applyvolumeconstraint_74db442f4e442bf8ca766ed9e3813490.java:789) ~[?:?]      at com.pegarules.generated.activity.ra_action_applyvolumeconstraint_74db442f4e442bf8ca766ed9e3813490.perform(ra_action_applyvolumeconstraint_74db442f4e442bf8ca766ed9e3813490.java:207) ~[?:?]      at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2793) ~[prprivate-session.jar:?]      at com.pegarules.generated.flow.ra_action_managevolumeconstraint_30eaca2b8db05eaafcc402297581c812.RunTaskActivity(ra_action_managevolumeconstraint_30eaca2b8db05eaafcc402297581c812.java:5218) ~[?:?]      at com.pegarules.generated.flow.ra_action_managevolumeconstraint_30eaca2b8db05eaafcc402297581c812.Task_Utility1_circum0(ra_action_managevolumeconstraint_30eaca2b8db05eaafcc402297581c812.java:1156) ~[?:?]      at com.pegarules.generated.flow.ra_action_managevolumeconstraint_30eaca2b8db05eaafcc402297581c812.perform(ra_action_managevolumeconstraint_30eaca2b8db05eaafcc402297581c812.java:633) ~[?:?]      at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2793) ~[prprivate-session.jar:?]      at com.pegarules.generated.flow.ra_action_executeprogramrun_83a4743b8f1f12010ab933314f2294f1.LaunchFlow(ra_action_executeprogramrun_83a4743b8f1f12010ab933314f2294f1.java:11456) ~[?:?]      at com.pegarules.generated.flow.ra_action_executeprogramrun_83a4743b8f1f12010ab933314f2294f1.LaunchFlow(ra_action_executeprogramrun_83a4743b8f1f12010ab933314f2294f1.java:11094) ~[?:?]      at com.pegarules.generated.flow.ra_action_executeprogramrun_83a4743b8f1f12010ab933314f2294f1.Task_SubProcess2_circum0(ra_action_executeprogramrun_83a4743b8f1f12010ab933314f2294f1.java:7422) ~[?:?]      at com.pegarules.generated.flow.ra_action_executeprogramrun_83a4743b8f1f12010ab933314f2294f1.perform(ra_action_executeprogramrun_83a4743b8f1f12010ab933314f2294f1.java:739) ~[?:?]      at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2793) ~[prprivate-session.jar:?]      at com.pegarules.generated.flow.ra_action_managedataflowresilence_8d653d55326620fe1440db7217175850.RestartIssuingFlow(ra_action_managedataflowresilence_8d653d55326620fe1440db7217175850.java:5610) ~[?:?]      at com.pegarules.generated.flow.ra_action_managedataflowresilence_8d653d55326620fe1440db7217175850.perform(ra_action_managedataflowresilence_8d653d55326620fe1440db7217175850.java:804) ~[?:?]      at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2793) ~[prprivate-session.jar:?]      at com.pegarules.generated.StartFlow_080401__6867397908777742199.StartFlow08_04_01(StartFlow_080401__6867397908777742199.java:165) ~[?:?]      at com.pegarules.generated.StartFlow_080401__6867397908777742199.invoke(StartFlow_080401__6867397908777742199.java:74) ~[?:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:232) ~[prprivate-generation.jar:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:123) ~[prprivate-generation.jar:?]      at com.pega.pegarules.session.internal.mgmt.Executable.invokeLibraryRuntime(Executable.java:9642) ~[prprivate-session.jar:?]      at com.pega.pegarules.priv.generator.LibrarySupport.resolveAndInvokeFunctionViaReflectionWithException(LibrarySupport.java:277) ~[prpublic.jar:?]      at com.pegarules.generated.activity.ra_action_completeassignment_965414fb0790ab29aeb9f16139c0de89.step28_circum0(ra_action_completeassignment_965414fb0790ab29aeb9f16139c0de89.java:2823) ~[?:?]      at com.pegarules.generated.activity.ra_action_completeassignment_965414fb0790ab29aeb9f16139c0de89.perform(ra_action_completeassignment_965414fb0790ab29aeb9f16139c0de89.java:592) ~[?:?]      at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2793) ~[prprivate-session.jar:?]      at com.pegarules.generated.callActivity_080101_2223927609556540475.callActivity08_01_01(callActivity_080101_2223927609556540475.java:134) ~[?:?]      at com.pegarules.generated.callActivity_080101_2223927609556540475.invoke(callActivity_080101_2223927609556540475.java:81) ~[?:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:232) ~[prprivate-generation.jar:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:123) ~[prprivate-generation.jar:?]      at com.pega.pegarules.session.internal.mgmt.Executable.invokeLibraryRuntime(Executable.java:9642) ~[prprivate-session.jar:?]      at com.pega.pegarules.priv.generator.LibrarySupport.resolveAndInvokeFunctionViaReflectionWithException(LibrarySupport.java:277) ~[prpublic.jar:?]      at com.pegarules.generated.activity.ra_action_performflowaction_43a84b19d5cca918e2e2987f917a5996.step18_circum0(ra_action_performflowaction_43a84b19d5cca918e2e2987f917a5996.java:1727) ~[?:?]      at com.pegarules.generated.activity.ra_action_performflowaction_43a84b19d5cca918e2e2987f917a5996.perform(ra_action_performflowaction_43a84b19d5cca918e2e2987f917a5996.java:372) ~[?:?]      at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2793) ~[prprivate-session.jar:?]      at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11359) ~[prprivate-session.jar:?]      at com.pegarules.generated.activity.ra_action_resumeflow_4154b677be76e3554ae85ac7caada594.step3_circum0(ra_action_resumeflow_4154b677be76e3554ae85ac7caada594.java:439) ~[?:?]      at com.pegarules.generated.activity.ra_action_resumeflow_4154b677be76e3554ae85ac7caada594.perform(ra_action_resumeflow_4154b677be76e3554ae85ac7caada594.java:110) ~[?:?]      at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2793) ~[prprivate-session.jar:?]      at com.pegarules.generated.callActivity_080101_2223927609556540475.callActivity08_01_01(callActivity_080101_2223927609556540475.java:134) ~[?:?]      at com.pegarules.generated.callActivity_080101_2223927609556540475.invoke(callActivity_080101_2223927609556540475.java:81) ~[?:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.resolveAndinvokeFunctionViaReflection(LibraryRuntime.java:232) ~[prprivate-generation.jar:?]      at com.pega.pegarules.generation.internal.library.LibraryRuntime.invokeLibraryRuntime(LibraryRuntime.java:123) ~[prprivate-generation.jar:?]      at com.pega.pegarules.session.internal.mgmt.Executable.invokeLibraryRuntime(Executable.java:9642) ~[prprivate-session.jar:?]      at com.pega.pegarules.priv.generator.LibrarySupport.resolveAndInvokeFunctionViaReflectionWithException(LibrarySupport.java:277) ~[prpublic.jar:?]      at com.pegarules.generated.activity.ra_action_executesla_464350f6cf89e0b6dd36c2aed60a7659.step19_circum0(ra_action_executesla_464350f6cf89e0b6dd36c2aed60a7659.java:2133) ~[?:?]      at com.pegarules.generated.activity.ra_action_executesla_464350f6cf89e0b6dd36c2aed60a7659.perform(ra_action_executesla_464350f6cf89e0b6dd36c2aed60a7659.java:441) ~[?:?]      at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2793) ~[prprivate-session.jar:?]      at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11359) ~[prprivate-session.jar:?]      at com.pegarules.generated.activity.ra_action_processevent_7629eb033a352f0c9e7ba1095b657e01.step7_circum0(ra_action_processevent_7629eb033a352f0c9e7ba1095b657e01.java:706) ~[?:?]      at com.pegarules.generated.activity.ra_action_processevent_7629eb033a352f0c9e7ba1095b657e01.perform(ra_action_processevent_7629eb033a352f0c9e7ba1095b657e01.java:205) ~[?:?]      at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2793) ~[prprivate-session.jar:?]      at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:857) ~[prprivate-session.jar:?]      at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:678) ~[prprivate-session.jar:?]      at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:1158) ~[prprivate-session.jar:?]      at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1397) ~[prprivate-session.jar:?]      at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1140) ~[prprivate-session.jar:?]      at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1021) ~[prprivate-session.jar:?]      at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:818) ~[prprivate-session.jar:?]      at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_181]      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_181]      at java.lang.Thread.run(Unknown Source) [?:1.8.0_181]  Caused by: com.pega.pegarules.pub.database.DatabaseException: There was a problem getting a list: code: 0 SQLState: 42601 Message: ERROR: DEFAULT is not allowed in this context    Position: 7058  DatabaseException caused by prior exception: org.postgresql.util.PSQLException: ERROR: DEFAULT is not allowed in this context    Position: 7058   | SQL Code: 0 | SQL State: 42601        at com.pega.pegarules.data.internal.access.ExceptionInformation.createAppropriateExceptionDueToDBFailure(ExceptionInformation.java:385) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.ExceptionInformation.createExceptionDueToDBFailure(ExceptionInformation.java:364) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.Lister.convertSqlExceptionToDatabaseException(Lister.java:607) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.Lister.listWithResultPackager(Lister.java:427) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.Lister.list(Lister.java:190) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.DatabaseImpl.list(DatabaseImpl.java:3009) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.DatabaseImpl.list(DatabaseImpl.java:3000) ~[prprivate-data.jar:?]      at com.pega.decision.dsm.batch.RDBBatchReader.<init>(RDBBatchReader.java:74) ~[prpublic.jar:?]      ... 75 more  Caused by: org.postgresql.util.PSQLException: ERROR: DEFAULT is not allowed in this context    Position: 7058      at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2505) ~[postgresql-42.2.9.jar:42.2.9]      at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2241) ~[postgresql-42.2.9.jar:42.2.9]      at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:310) ~[postgresql-42.2.9.jar:42.2.9]      at org.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:447) ~[postgresql-42.2.9.jar:42.2.9]      at org.postgresql.jdbc.PgStatement.execute(PgStatement.java:368) ~[postgresql-42.2.9.jar:42.2.9]      at org.postgresql.jdbc.PgPreparedStatement.executeWithFlags(PgPreparedStatement.java:158) ~[postgresql-42.2.9.jar:42.2.9]      at org.postgresql.jdbc.PgPreparedStatement.execute(PgPreparedStatement.java:147) ~[postgresql-42.2.9.jar:42.2.9]      at com.zaxxer.hikari.pool.ProxyPreparedStatement.execute(ProxyPreparedStatement.java:44) ~[HikariCP-java7-2.4.12.jar:?]      at com.zaxxer.hikari.pool.HikariProxyPreparedStatement.execute(HikariProxyPreparedStatement.java) ~[HikariCP-java7-2.4.12.jar:?]      at com.pega.pegarules.data.internal.store.DatabasePreparedStatementImpl.execute(DatabasePreparedStatementImpl.java:531) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.Lister.listWithResultPackager(Lister.java:410) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.Lister.list(Lister.java:190) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.DatabaseImpl.list(DatabaseImpl.java:3009) ~[prprivate-data.jar:?]      at com.pega.pegarules.data.internal.access.DatabaseImpl.list(DatabaseImpl.java:3000) ~[prprivate-data.jar:?]      at com.pega.decision.dsm.batch.RDBBatchReader.<init>(RDBBatchReader.java:74) ~[prpublic.jar:?]      ... 75 more  2020-09-28 14:59:27,229 [   PegaRULES-Batch-5] [  STANDARD] [                    ] [        AoM:01.01.01] (PegaMKT_Work_ProgramRun.Action) ERROR   - Failure in ExecuteProgramRun: Failure applying Constraint.:PR-90040