Question
BPM Company
NL
Last activity: 27 Apr 2021 16:59 EDT
PegaMarketing 8.4.1 Campaign is not run properly
I'm trying to run a campaign in PM 8.4.1 but everytime i run i got an error in the strategy for each customer in the audience.
the error is only this: 2020-06-07 19:23:34,465 [ins], Partitions=[5]] [ STANDARD] [ ] [ ] ( mkt.offer.OfferBuilder) ERROR - validateProposition - Detected invalid strategy result with key: [/TesteIssue/TesteGroup/TesteAction]
There isn't any stacktrace or something else
I have success in one situation. Testing my campaign using a seed list
Based on this test I believe the error is related to something in the background and not with my artifacts
Have you had this error?
Thanks & Regards
Accepted Solution
Pegasystems Inc.
US
Per the referenced Support Case, the resolution was a local change: To overcome the issue, here are the two alternative options:
1. Create a Dataflow : Source as Customer RDBMS dataset => Destination as CustomerDDS Cassandra data set. Run it to load customer records to DDS. OR
2. Resave Context dictionary pointing Context Storage to Database table.
Pegasystems Inc.
US
Please raise a support case so they can investigate potential issues. You will need to supply them log files so they can investigate, so be prepared with that.
BPM Company
NL
Thanks @Saleem_A I raised a support case (INC-131132)
But if anyone from Pega community already faced this issue and would like to share the solution, feel free to reply
Pegasystems Inc.
US
@Raphael Jannuzzi Ribeiro, I suggested the support case because this looks pretty involved and is not something typical to be seen.
Coforge DPA UK Ltd.
IN
@Raphael Jannuzzi Ribeiro, Did you get the solution for this issue? I also have this issue
Accepted Solution
Pegasystems Inc.
US
Per the referenced Support Case, the resolution was a local change: To overcome the issue, here are the two alternative options:
1. Create a Dataflow : Source as Customer RDBMS dataset => Destination as CustomerDDS Cassandra data set. Run it to load customer records to DDS. OR
2. Resave Context dictionary pointing Context Storage to Database table.