Unable to trace agent run in Pega 8.4.1
Receiving an error when trying to trace an agent after upgraded to Pega 8.4.1
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Unable to trace agent run |
Worked fine in Pega 8.3.1
I have the necessary role: PegaRULES:SysOpsAdministrator
Also no popup blockers.
***Edited by Moderator Marissa to update Support Case Details***
Wells Fargo Bank
US
Although I cannot update [email protected] because of organization restriction, i cloned that id and used that.
However, that did not help either.
Deutsche Bank Operations International (DBOI)
IN
I am facing same issue in pega 8.4.0. Do we need to raise SR for this?
Wells Fargo Bank
US
I did raise an SR for this and I was told that this is a product issue and has been addressed in Pega 8.5 or will be addressed in later versions of Pega 8.4.
Pegasystems Inc.
US
Hi @SagarS89
Could you share the Support Case ID you opened for this so that I can connect this with it?
Thanks!
Marissa | Senior Moderator | Pega Collaboration Center
Wells Fargo
US
@MarissaRogers We are also seeing similar issue in 8.4.2. can you please provide us the HFIX associated with incident
INC-141259.
Thanks
Chiranjeevi Majeti