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Question

 Amanda Mason (AmandaM9290)
Genworth

Genworth
US
AmandaM9290 Member since 2019 1 post
Genworth
Posted: Jul 13, 2020
Last activity: Jul 13, 2020
Posted: 13 Jul 2020 13:05 EDT
Last activity: 13 Jul 2020 22:24 EDT
Closed

Downloading frameworks for 8.4.1

Hello,

I am needing to download Insurance Industry Foundation (IIF), Customer Relationship Management (CRM), and Customer Relationship Management for Insurance (CRMI) frameworks for Pega 8.4.1. As well as the appropriate hotfixes. 

Where can i find all the downloads that I need?

Thank you,

Amanda Mason

 

 

***Edited by Moderator Marissa to update Platform Capability tags****

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Pega Platform 8.4.1
Installation and Deployment

Posted: 4 years ago
Updated: 3 years ago
Posted: 13 Jul 2020 16:20 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

You can download frameworks from https://community.pega.com/digital-delivery.

Please find the below article which might be helpful.

https://collaborate.pega.com/question/how-install-decision-hub-pega

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Posted: 4 years ago
Posted: 13 Jul 2020 22:24 EDT
Praveen Palagani (palas3)
Pegasystems Inc.
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Amanda,

Thanks for posting the query. 

As mentioned by kanp2, install the required frameworks from the digital software delivery and follow the respective installation guides to know about the pre-requisites and the hotfixes if any needs to be installed. Please find the below articles.

Pega Foundation for insurance:

https://community.pega.com/knowledgebase/documents/pega-foundation-insurance-84-installation-guide

Pega Customer service:

https://community.pega.com/knowledgebase/documents/pega-customer-service-and-pega-sales-automation-84-installation-guide

Pega Customer Service for Insurance:

https://community.pega.com/knowledgebase/documents/pega-customer-service-insurance-and-pega-sales-automation-insurance-84-installation-guide

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