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Question

 NagaRamesh Thirlaka (NagaRamesh)
Capgemini
NagaRamesh Thirlaka
Capgemini
MY
NagaRamesh Member since 2016 17 posts
Capgemini
Posted: Jun 27, 2018
Last activity: Jun 27, 2018
Posted: 27 Jun 2018 3:35 EDT
Last activity: 27 Jun 2018 4:24 EDT
Closed

Bulk Actions is not visible in manager portal

Hello all,

I am working on V 7.1.9.

We have a requirement of processing the cases some thing like bulk actions.

I am not able to see this option in manager portal.

Could you please guide me how to configure this BulkAction in manager portal.

Attached is the screenshot for your reference.

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Case Management

Posted: 7 years ago
Posted: 27 Jun 2018 4:24 EDT
Raju Botu (Raju Botu)
Aaseya IT Solutions
AVP
Aaseya IT Solutions
IN

Verify the roles that are assigned. 

  1. Associate a role with your access group that grants you the Work-.PerformBulk privilege.

  2. Refresh your session.

Please go through the link.if that still doesn't solve the issue.

https://community.pega.com/sites/default/files/help_v74/procomhelpmain.htm#case-management/case-manager-portal/bulk-actions/cm-troubleshooting-errors-in-bulk-processing-tsk.htm

 

 

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