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 Karuppan Chetty Atheppan (Karuppan)
PEGA
Lead Service Assurance Advisor, Cloud Migrations
Pegasystems Inc.
IN
Karuppan Member since 2011 30 posts
PEGA
Posted: Aug 20, 2015
Last activity: Apr 6, 2018
Posted: 20 Aug 2015 5:17 EDT
Last activity: 6 Apr 2018 19:26 EDT
Closed

pyCaseManager7 portal, Reassign from Bulk Action is not working

In pyCaseManager7 portal, Reassign from Bulk Action is not working.

In pyCaseManager7 portal, Reassign from Bulk Action is not working.

Following error message is getting displayed.

Class Key validation failed for class: Rule-Obj-FieldValue, class key value: @baseclass/pyActionPrompt/O544070, reason: Instance not found



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Updates

Posted: 9 years ago
Posted: 20 Aug 2015 5:20 EDT
Gowrishankar Ramasamy (GowrishankarR29)
Citicorp Services India Private Limited

Citicorp Services India Private Limited
IN

This issue could be due to the following reasons,

  1. The problem could be with the Data Migration into Pega7 data schema, make sure the Assign-Worklist / Assign-Workbasket or custom Assignment tables are updated correctly post data migration.
  2. Make sure the bulk processing is enabled in the Flow Action rule form, by unchecking the “Disqualify this action from Bulk Processing” check box.
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