In Case Manager portal, if i want remove case using bulk actions like, Withdraw item. its an OOTB Local Flowaction "pyWithdrawFromNav".
I'm using this activity to removing the cases from the manager my cases as well my work list and i need to change the status of the Case to "Reosve-WithDraw".
Here i'm unable to remove the cases from the manager portal by using this OOTB Local flowaction "pyWithdrawFromNav".
Can any one please help me out from this issues. Please refere blow content for understanding the issue.
I gone through this issue, In this flowaction of the post processing one activity is there i.e Work- • pyInvokeForceWithdraw .
and in side this activity one more activity is there i.e Work- • pxForceCaseClose . in this activity 8in the step:13 commit is there with some when condition is there . here When condition allways setting to False. this is the reason i'm unable to remove the case and change the status of the case .
Thank you for your query but it doesn't seem related to the System Architect Essentials II (7.1) course or any of the courses exercises. Could I suggest that you submit your questions to the Pega Platform > Case Management and Process forum.
PDN Support Team
Posted: 8 years ago
Posted: 5 Jun 2015 5:23 EDT
China Chiranjeevi Kothi (Chiranjeevi12)
SENIOR TECHNICAL LEAD