Question
Atos Consulting
NL
Last activity: 30 Nov 2016 9:24 EST
Approval smart shape without "Rejected" connector provides error
I use an approval smart shape, single level approval.
"If APPROVED" is set to "Continue". The shape has one exit connector labeled "Approved"
"If REJECTED" is set to "Change State" and I provide an alternate state.
If I run the case and press "reject" the case goes (rightfully) into the Alternate State, but in addition, it complaints that there is no valid exit from the smart shape.
What can I do wrong?
RJ (using Pega 7.2.1)
Accepted Solution
Shell
IN
Hi Robert,
Thank you for posting your query to PSC.
I have tried the similar configuration at my end and found there is no issue.
Can you specify where are you facing the message 'there is no valid exit from the smart shape' ?
Regards,
Chinmai Sravanthi.
Accepted Solution
Shell
IN
Hi Robert,
Thank you for posting your query to PSC.
I have tried the similar configuration at my end and found there is no issue.
Can you specify where are you facing the message 'there is no valid exit from the smart shape' ?
Regards,
Chinmai Sravanthi.
Atos Consulting
NL
My fault. The alternate stage was not indicated as a Resolution Stage. If I had done so, I wouldn't have the issue.