Question
Trishul Information Technology Consulting Services Private Limited
IN
Last activity: 19 Jan 2025 16:10 EST
How to configure dynamic routing(Specific User) in OOTB Approval/Reject shape.
I have one split for each shape . In that I have an separate flow(only approval shape is present in this) need to pass the operator id dynamically so that it routes accordingly, based on page list property value.
How to do it in pega constellation ? Any idea?
HCA Healthcare
US
@sujay To configure dynamic routing in the OOTB Approval/Reject shape in Pega Constellation, first ensure you have a Page List property containing operator IDs (e.g., ApprovalOperators(<CURRENT>).OperatorID). In the Approval/Reject shape properties, set the routing type to Custom Routing and select Route to: Operator, referencing the operator ID dynamically. If additional logic is needed to determine the specific operator, use a Data Transform or Decision Table before the shape to set the pyAssignTo property with the correct operator ID. This ensures the assignment routes based on the Page List value. Test the flow using Tracer or Live UI to confirm the operator ID is passed correctly, and adjust as needed. For complex scenarios, pre- or post-processing logic can be added to validate or log the routing details.