Approval Smart Shape Usage
I am using the approval smart shape to provide a review step prior to the creation and attachment of a PDF file. Only if it is approved should the PDF attach. If rejected is selected, I am routing to an alternate stage were corrections can be made and then return to the review step.
The problem I am having is PDF attachment is created no matter which is selected Approve or Reject. The routing all works correctly. I was assuming if the approval step was rejected the Approval smart shape would automatically route to the alternate stage without triggering the PDF creation step.
I have attached my current life cycle flow.
Does anyone have any thoughts on how this should be configured?
***Edited by Moderator Marissa to update categories***